Here’s the step-by-step process:

  1. We receive the goods on our dock.
  2. The shipment is inspected for any damages. The trucker’s Bill of Lading is signed for, indicating the number of pallets /pieces received and notations of damages, if applicable. Notification of overages, shortages or damages and a picture will be sent to you immediately.
  3. We carefully load the shipment into a container for shipping to the destination port.
  4. Our containers are delivered to the origin port.
  5. The vessel lands at the destination port. The containers are offloaded and then picked up by our respective terminal. (The process of container offloading from the vessel may take 1 to 2 days from the date the vessel lands at port.)
  6. The container is transferred to our docks at the destination terminal.
  7. The freight is offloaded at the terminal. As the freight is being staged in our warehouse, our delivery dispatcher will call the consignee to schedule delivery

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